Personal effectivenes
Methodus d.o.o.
Efficient communication
Duration: 2 or 3 days
Goal: successful interactions with colleagues and clients
Topics / content:
  • Basic communication model
  • Difference between perception and interpretation
  • Relationship between interpretation and emotional reactions
  • Understanding the influence of personality, experiences, emotional states, expectations and other factors on perception
  • Controlling personal emotional states
  • Mastering giving and receiving feedback
  • Limiting convictions in communication
  • Matching collocutor Verbally and non-verbally
  • Building harmonious relationship with collocutors