Decision making and problem solving

Efficient communication
Public speaking and presentation skills
Assertiveness
Negotiation skills
Time management
Managing stress (module I and II)
Concentration exercises
Developing efficient working teams
Conducting effective meetings
Planning for success
Decision making and problem solving
Conflict management in work environment
Thinking out of the box
Efficient employees motivation and self-motivation
Strategic planning
Facilitation (moderation) skills
Managing conflicts with clients

Duration: 2 days
Requirement: completed Efficient communication and Conducting effective meetings
Goal: To develop and optimize the individual and team decision making process

Topics / content:

Insight into own decision making and problem solving strategy
Steps prior to decision making: what makes us confident about decision
Decision types: autocrat decisions, consulting decisions, group and delegate decisions
Choosing decision principles based on: desired decision quality, desired team commitment and time availability
How to set decision making criteria
Differences between people in decision making strategies: cognitive processes in decision making
How to recognize the way colleges make decisions
Kako ubrzati proces donošenja odluka kod suradnika i kod klijenata
Eye movements and decision making strategies
How to speed up decision making process with colleges and clients
Creative procedures for problem solving and making alternatives
Techniques for creative problem solving